☕ Privacy Policy

Maya's Macchiatos

Effective Date: Nov 19, 2025

At Maya's Macchiatos, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information, especially in relation to our website, booking processes, email and text messaging communication platforms, and quotes.

1. Information We Collect

We may collect the following types of personal information:

  • Identifiers: Your name, email address, mailing address, and phone number.

  • Website Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).

  • Text Messaging Information

    • The mobile phone number you provide for use with our text messaging service.

    • Text message content (including messages you send to us).

    • Message delivery details (e.g., timestamp, status, and message engagement).

    • Consent information (records of your opt-in and opt-out, including date and method).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our products, services, and website.

  • To process your orders and communicate with you about your purchases.

  • To respond to your inquiries and provide customer support.

  • To send you marketing and promotional communications via email and, only with your explicit prior consent, via text message.

  • To ensure compliance with legal requirements and our Avochato Messaging Policies.

3. Text Messaging (SMS) Privacy Clause

This section specifically governs the information collected and used through our text messaging service.

A. Consent and Opt-In Data:

  • By opting in to our SMS program, you are giving us express consent to receive recurring automated and/or marketing text messages from Maya's Macchiatos to the mobile number you provided.

  • Consent is not a condition of purchase.

  • We use the collected phone number and consent information solely to deliver the agreed-upon messages and related communications (e.g., customer service replies, promotions, or alerts).

B. Data Sharing:

  • We will not sell, rent, or share your text messaging originator opt-in data and consent with any third parties for their independent marketing purposes.

  • We do share your phone number, message content, and interaction data with our trusted service provider, and the necessary telecommunications carriers, for the sole purpose of securely delivering our text messages to you and managing opt-out requests. These parties are contractually obligated to protect your data.

C. Message Frequency and Rates:

  • Message frequency will vary.

  • Standard message and data rates may apply from your mobile carrier.

D. Your Right to Opt-Out:

  • You can cancel the SMS service at any time. To opt-out of receiving text messages, reply STOP to any message you receive from us.

  • After you send "STOP," we will send you a final text message to confirm that you have been unsubscribed. After this confirmation, you will no longer receive text messages from us, unless you initiate a new text message conversation or explicitly opt-in again.

4. Data Security and Retention

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, or destruction. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top. For material changes to the SMS clause, we may also notify you via text message or other direct means.

6. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Maya's Macchiatos

Email: info@mayasmacchiatos.com

Phone: (214) 884-7570